bdt gam Privacy Policy
Here is a full description of how your personal information is collected, what it is used for, and how it is kept secure.
This privacy policy applies to users of the bdt gam platform. By registering on our site, logging in, or using any of our services, you are considered to have accepted the terms described in this policy. Our Terms and Conditions also contain detailed guidelines on the use of our services.
Section 1
Scope of Information Collection
1.1 Information You Provide Directly
When you create an account on bdt gam, we collect certain information that you provide directly. This may include:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (when identity verification is required)
- Payment information, such as bKash, Nagad or Rocket mobile banking numbers
- Bank account details (only for bank transfers)
This information is used solely to verify your identity and to process financial transactions securely.
1.2 Automatically Collected Information
When you use our platform, certain technical information is recorded automatically:
- IP address and device type
- Browser and operating system version
- Session duration and page visit sequence
- Cookies and local storage data (details below)
- Referral source and user activity logs
1.3 Information Received from Third Parties
In some cases we may receive information from payment processors or identity verification services. This information is collected only for relevant and legitimate purposes.
Section 2
Purpose of Information Use
bdt gam uses your personal information for the following specific reasons:
- To complete account creation and verification
- To process deposits and withdrawals securely
- To provide customer support and resolve complaints
- To detect fraudulent activity and keep accounts secure
- To verify identity as required by applicable regulations
- To improve platform performance and enhance user experience
- To inform you about relevant promotional offers and bonuses (if you have given your consent)
We never sell your information to third parties for commercial purposes.
Section 3
Information Storage and Security
3.1 Retention Period
All information is retained for as long as your account remains active. After an account is closed, certain information may be kept for a defined period to meet legal obligations. Once that period ends, the information is deleted securely.
3.2 Technical Security Measures
bdt gam uses industry-standard technology to keep your information secure:
- All data transmission via SSL (Secure Socket Layer) encryption
- Sensitive information stored in encrypted databases
- Firewall and access control systems to prevent unauthorised access
- Regular security audits and vulnerability assessments
- OTP-based two-step verification
3.3 Response to a Data Breach
If a data breach occurs, we will promptly notify affected users and take the necessary steps to limit the damage.
Section 4
Information Disclosure and Third-Party Relationships
4.1 Limited Disclosure
bdt gam shares your information with third parties only in the following circumstances:
- With payment service providers (such as bKash, Nagad, Rocket processors) — only to complete transactions
- With identity verification service providers — to prevent fraud
- To meet legal obligations — if a legitimate request is made by a law enforcement authority
- With the platform's technical service providers — who are bound by data confidentiality agreements
4.2 No Sharing for Marketing Purposes
No information is transferred to advertisers or marketing companies without your explicit consent.
Section 5
Cookies Policy
bdt gam uses cookies to keep the website running properly. Cookies are small text files stored on your device. We use the following types of cookies:
5.1 Essential Cookies
These are necessary for the core functions of the site, such as maintaining login sessions and security checks. Disabling these cookies will prevent the site from working correctly.
5.2 Functional Cookies
These help remember your preferences, such as language choice and display settings, and improve your browsing experience.
5.3 Analytical Cookies
These collect anonymous statistics to understand which parts of the platform are used most. Your identity is not linked to this information. You can manage cookies through your browser settings.
Section 6
User Rights
As a user of bdt gam, you have the following rights over your own information:
6.1 Right to Access Information
You can ask us at any time what information we are holding about you. If you make a request via live chat or email, we will respond within the designated timeframe.
6.2 Right to Correct Information
If any information we hold about you is incorrect or outdated, you may request a correction or update. This can be done through your account settings or by contacting the support team.
6.3 Right to Delete Information
If you request account closure, steps will be taken to delete your personal information; however, certain information may need to be retained for a set period due to legal obligations.
6.4 Right to Opt Out of Marketing Communications
You may opt out of promotional communications at any time. To do so, change your notification preferences in your account settings or inform the support team.
Section 7
Underage Users
All services on bdt gam are strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is in place at the time of registration. If we find that we hold information relating to a minor, it will be deleted immediately.
To learn more about responsible gaming and to protect yourself or your family, please read our Responsible Gaming page.
Section 8
International Data Transfers
In some cases your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that the information is protected to a standard equal to or higher than that of this privacy policy. Third-party service providers are bound by strict data protection agreements.
Section 9
Policy Changes
bdt gam reserves the right to update this privacy policy when necessary. You will be informed of any significant changes via your registered email or through a notice on the platform. Continued use of the site after changes have been made will be considered acceptance of the updated policy.
If anything is unclear, you may find answers in our FAQ section.
Section 10
Contact
If you have any questions or complaints about this privacy policy, please contact our support team. Our team is available in both Bengali and English, seven days a week, 24 hours a day.
Email: [email protected]
Live Chat: After logging in to the platform, click the chat icon — available 24/7.